Error: join-request to join-server error: response error

ChirpStack Network Server
1

Hi.
When I use

mosquitto_pub -t ‘gateway/000c290000ef6b9e/rx’ -m ‘{“phyPayload”:“AAEBAQEBAQEBAgICAgICAgJpNbxrAh8=”,“rxInfo”:{“board”:0,“antenna”:0,“channel”:1,“codeRate”:“4/5”,“crcStatus”:1,“dataRate”:{“bandwidth”:125,“modulation”:“LORA”,“spreadFactor”:7},“frequency”:868300000,“loRaSNR”:7,“mac”:“b827ebffffcaf251”,“rfChain”:1,“rssi”: -57,“size”:23,“time”:“2017-12-12T15:28:53.222434Z”,“timeSinceGPSEpoch”:“332535h29m12.222s”,“timestamp”:2074240683}}’

I have the following message in lora-app-server:

Jun 29 19:32:38 ubuntu lora-app-server[24263]: time="2018-06-29T19:32:38+04:30" level=info msg="js: request received" message_type=JoinReq receiver_id=0101010101010101 sender_id=000000 transaction_id=2996986748
Jun 29 19:32:38 ubuntu lora-app-server[24263]: time="2018-06-29T19:32:38+04:30" level=info msg="finished client unary call" grpc.code=OK grpc.method=GetDevice grpc.service=ns.NetworkServer grpc.time_ms=4.388 span.kind=client system=grpc
Jun 29 19:32:38 ubuntu lora-app-server[24263]: time="2018-06-29T19:32:38+04:30" level=info msg="js: sending response" message_type=JoinAns receiver_id=000000 result_code=UnknownDevEUI sender_id=0101010101010101 transaction_id=2996986748

I have the following message in loraserver:

Jun 29 19:32:37 ubuntu loraserver[24149]: time="2018-06-29T19:32:37+04:30" level=info msg="backend/gateway: rx packet received"
Jun 29 19:32:38 ubuntu loraserver[24149]: time="2018-06-29T19:32:37+04:30" level=info msg="packet(s) collected" dev_eui=0202020202020202 gw_count=1 gw_macs=b827ebffffcaf251 mtype=JoinRequest
Jun 29 19:32:38 ubuntu loraserver[24149]: time="2018-06-29T19:32:38+04:30" level=info msg="finished unary call with code OK" grpc.code=OK grpc.method=GetDevice grpc.service=ns.NetworkServer grpc.start_time="2018-06-29T19:32:38+04:30" grpc.time_ms=1.99 peer.address="127.0.0.1:55038" span.kind=server system=grpc
Jun 29 19:32:38 ubuntu loraserver[24149]: time="2018-06-29T19:32:38+04:30" level=error msg="processing rx packet error: join-request to join-server error: response error, code: UnknownDevEUI, description: get device-keys error: object does not exist" data_base64="AAEBAQEBAQEBAgICAgICAgJpNbxrAh8="

How can I fix this error in loraserver?

2

error msg="processing rx packet error: join-request to join-server error: response error, code: UnknownDevEUI, description: get device-keys error: object does not exist

I think that error should explain your issue :slight_smile: